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AC Drives Support, Training, and Documentation Class 8800 Information and Selection For information and selection, contact your nearest Square D/Schneider Electric sales office orvisit our website—www.us.SquareD.com. Technical Support Drive Product Support Group When troubleshooting the Altivar 61/71 PowerGard drive controller, discuss the symptoms of the reported problems with operating personnel. Ask them to describe the problem, when they first observed the problem, and where the problem was seen. Observe directly the drive system and process. For support and assistance, contact the Drive Product Support Group. The Drive Product Support Group is staffed from 8:00 am until 6:00 pm Eastern time to assist with product selection, start–up, and diagnosis of product or application problems. EMERGENCY Technical phone support is available 24 hours a day, 365 days a year. Toll Free: 1–888–Square D (1–888–778–2733) E–mail: drive.products.support@us.schneider–electric.com Fax: 1–919–217–6508 Services (On–Site) Square D Services is your single source of complete service expertise for all major brands of electrical equipment. With our national network of service locations and qualified experts, Square D Services is capable of providing customer–based solutions anywhere in the United States. Services responds to your requests, seven day a week, 24 hours a day. Toll Free: 1–888–Square D (1–888–778–2733) Customer Training Schneider Electric offers a variety of instructor-led, skill enhancing and technical product training programs for customers. For a complete list of drives/soft start training with dates, locations, and pricing, please call: Phone: 1–978-975-9306 Fax: 1–978-975-2821 Packaged Product Documentation Standard Documentation Each adjustable frequency drive or soft start shipped includes one set of instruction bulletins. Each set of instruction bulletins includes installation, start–up, troubleshooting and wiring diagram information. Separate Approval and/or Record Drawings are not included. Approval and Record Drawings All factory orders for enclosed drives and soft starts come with factory supplied user drawings and are identified by a factory order number. The factory supplied drawing set typically includes: ● Enclosure outline drawing ● Power elementary drawing ● Control elementary drawing ● Interconnection drawing These drawings are also available in DWG, DXF, IGS, Microcad and PDF formats upon customer request. Product Literature To view or download product literature, visit the Technical Library on the Square D web site: www.squared.com
Release Date: 03/31/2007Modification Date: 4/19/2007